Take Your Winnings to Your Wallet
Payouts go back the way money came in, which keeps the trail simple for you and for us. Open the withdrawal page, choose the same bKash, Nagad, Rocket or Upay number you deposited with, and enter the amount you want out. Before we release anything we check that the wallet name matches the name on your account — this is the step
that protects your balance from anyone who gets hold of your login. A mismatch is the usual reason a request sits in review. If your wallet details changed, tell support first rather than opening a fresh request.
- Start a payout request — Open withdrawal in your account wallet and review the available balance before you enter any figure.
- Use the matching wallet — Choose the bKash, Nagad, Rocket or Upay account registered in your own name, since payouts return to the deposit source.
- Enter the amount — Type the sum you want and read the summary screen once more, checking the wallet number digit by digit.
- Clear the check — Confirm the request and complete any verification our team asks for, then track the status from your account history.